How to Use a Bi-Phase Makeup Remover Correctly

By Gerard's Cosmetic Culture | Published: 2026-10-18

Category: How-to Guides

Learn the correct way to use a bi-phase makeup remover for gentle, effective eye makeup removal, including tips for waterproof makeup and double cleansing.

Quick Answer

Shake the bi-phase remover to blend the oil and water layers, soak a cotton pad, press it on closed eyes for a few seconds, then wipe gently. Repeat if needed, and follow with a gentle cleanser for a complete double cleanse.

Why Bi-Phase Removers Work for Waterproof Makeup

Bi-phase makeup removers combine an oil-based phase that dissolves long-wear and waterproof formulas with a water-based phase that lifts away impurities. This dual action makes them especially effective for eye makeup that resists regular cleansers.

The key is letting the two phases do their job. Pressing the soaked pad on the eye for a few seconds allows the oil to break down stubborn mascara and eyeliner without harsh rubbing, which can irritate the delicate eye area.

Choosing a Remover for Sensitive Skin

If your eye area is prone to redness or sensitivity, look for a bi-phase formula with soothing ingredients. A product that includes botanical extracts like witch hazel and chamomile can help calm the skin while it cleanses.

Also check the pH. A remover labeled as pH ortodermico is formulated to match your skin's natural pH, which helps maintain the skin barrier and reduce the risk of irritation.

Step-by-Step: How to Use a Bi-Phase Makeup Remover

Shake the bottle well: Before each use, shake the bottle to mix the two phases until they form a uniform, slightly milky solution. This ensures both the oil and water components are active. If the liquid looks separated, it hasn't been shaken enough—give it another shake.
Soak a cotton pad: Pour a small amount of the remover onto a cotton pad. You want it damp but not dripping, so it stays on the eye area without running into your eyes. Using too much can cause the product to drip; wring out excess if needed.
Press on closed eyes: Place the soaked pad over your closed eyelid and hold it there for 5–10 seconds. This allows the oil phase to dissolve waterproof makeup without friction. Don't rub or wipe immediately; patience reduces the need for harsh scrubbing.
Wipe gently outward: Sweep the pad gently from the inner corner of the eye outward, following the natural lash line. Use a fresh section of the pad for the lower lash line if needed. Avoid pulling or tugging the skin; gentle strokes prevent irritation and fine lines.
Repeat if necessary: For heavy or waterproof makeup, you may need a second pass. Use a clean pad and repeat the press-and-wipe technique until the pad comes away clean. If you still see residue, don't scrub—apply more remover and press again.
Follow with a gentle cleanser: Complete your double cleansing step by washing your face with a water-based cleanser. This removes any remaining traces of makeup, oil, and impurities, leaving your skin clean without tightness. Skipping this step can leave a film that may clog pores; always finish with a cleanser.

Product Spotlight

BI PHASE STRUCCANTE BIFASE A PH ORTODERMICO: This bi-phase makeup remover is formulated with Hamamelis and Chamomilla, known for their emollient and soothing properties, and is suitable for all skin types. It gently removes even waterproof eye makeup while helping to calm and refresh the delicate eye area, making it a good choice for sensitive skin.
BI PHASE STRUCCANTE BIFASE A PH ORTODERMICO